Copyright © 2025. Casa Privée.
Date Effective: December 18th, 2024
Casa Privée (“we,” “our,” or “us”) is dedicated to protecting our users (“your”) privacy. Our privacy policy is an outline for how personal information is collected, disclosed, used, and protected when visiting our website, interacting with us, or engaging in our services. By using or accessing our services, you consent to our practices described within this privacy policy.
1. What Information Do We Collect?
a. Personal Information
To provide our users with the best possible experience and/or to communicate with you, we collect personal information provided directly to us by you, such as:
- Your full name, phone number, email address, mailing address and other contact details.
- Billing and payment details for any services booked.
- Medical information necessary for personalized treatment plans, when applicable.
Text Messaging and Mobile Information
- No text or mobile information that we collect will be shared with affiliates or third parties for promotional purposes.
How to Opt-Out of Promotional and Marketing Communications
- Users can unsubscribe at any time by replying “UNSUBSCRIBE” or “STOP” to SMS messages sent by us, or by contacting us online via our website’s contact form.
- It is important to note that even after opting out, we may still communicate with you – examples include service-related messages that are essential for administrative purposes.
b. Non-Personal Information
We may also collect non-identifiable data, such as:
- Type of browser being used, information about your device, and IP address.
- Usage patterns, including how much time is spent on the website and pages visited.
c. Cookies & Tracking Tools
Casa Privee uses cookies or/and similar technologies to enhance your website experience. Cookies allow us to customize content, remember preferences, and analyze site usage. You can manage cookies through your browser settings.
2. How Casa Privee Uses Your Information
We use information collected for a variety of purposes, including:
- To personalize and provide our services to you.
- To process payments and bookings for treatments.
- To respond to inquiries and customer service requests.
- To send informational and promotional emails you opt into receiving.
- To further improve our services and website through usage analytics.
We do not use your personal information for purposes beyond what is reasonably necessary to deliver our services unless explicitly agreed upon.
3. How We Share User Information
Casa Privee does not rent or sell our users’ personal information. We however may share user information within the following contexts:
Service Providers: With trusted partners who assist in the delivery of our services, such as payment processors or appointment scheduling systems.
Legal Obligations: If required by law, we may need to disclose information for compliance with legal processes or to protect the rights, property, or safety of Casa Privée, our customers, or others.
Business Transfers: If Casa Privée undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. All third parties accessing your data are bound by confidentiality and data security terms.
4. Your Data Protection Rights
You have several rights regarding personal information provided by you:
Access and Correction: You can request access to your data and update inaccuracies.
Opting Out: You can opt out of receiving promotional communications via designated unsubscribe links.
Data Deletion: You can request the deletion of personal information about you, subject to certain legal or operational requirements.
To exercise these rights, please contact us at info@casaprivee.com.
5. Data Security
We implement physical, technical, and administrative safeguards for protecting your personal data. This includes encrypted data storage, restricted access, and regular security audits. However, no known method of transmission over electronic storage or the internet can be guaranteed to be entirely secure. While we strive to protect your information, Casa Privee cannot guarantee absolute security.
6. Links from Third-Parties
Our website might include links to/from third-party sites. Casa Privee holds no responsibility for the content and/or privacy practices of external websites. Please be sure to review privacy policies on third-party sites prior to providing them with your personal information.
7. Children’s Privacy
Casa Privée services are not directed at individuals under 18 years of age. Casa Privee does not knowingly solicit or collect any personal information from minors without parental consent. If it is discovered, that such data has been collected, it will be deleted promptly.
8. Updates to Our Privacy Policy
Casa Privee may, from time to time, update our Privacy Policy to reflect changes in our practices, services, or legal requirements. We strongly encourage all users to review the Casa Privee privacy page periodically. The “Date Effective” on the top of this page indicates when the latest changes were made.
9. Contacting Us
If you have further concerns or questions regarding our Privacy Policies or how we handle your data, please get in touch with us using the details below:
Casa Privée
1395 Brickell Avenue, Suite 200 Miami, FL 33131
Email: info@casaprivee.com
Phone: (305) 434-2647
Thank you for trusting Casa Privée. Your privacy matters to us.